Client Lifecycle Management Officer

Quintet Switzerland, Zurich, CHE, CH-8001
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Purpose of the Job

The successful candidate will work as part of the Client Lifecycle Management team in Switzerland to facilitate the client journey from Client Onboarding, Changes in Circumstance and Client Offboarding. You will be responsible for controlling the client documentation and client data records, and be central to the process of client acceptance.  This team sits at the heart of Quintet CH and is central to meeting the strategic and operational objectives to support the growth of business. 

Key Accountabilities

A.    Ensures that all client account documents including legal, tax (FATCA/QI/CRS) and other supporting documents are in order (e.g KYC)
B.    Analyses documents in relation to the opening of accounts and applies due diligence rules
C.    Applies Bank’s business policy and internal directives and acts in accordance with the regulatory requirements
D.    Participates and implements the projects impacting the CLM department
E.    Manages all questions regarding documentation requirements for openings and modifica-tions to existing accounts
F.    Opens Client Accounts and maintain the Client Data on Quintet systems
G.    Checks, safe keep and ensure the integrity of client legal files, account opening forms, supporting KYC documents and correspondent files within strong room
H.    Tracks missing documents, and report outstanding items to as per agreed procedure 

Knowledge and Experience

•    Minimum 3 years’ experience in this area – Legal industry or relevant financial services sector experience
•    Comfortable with IT software and advanced use of Microsoft Office. Previous New Access experience an advantage
•    Knowledge on the private banking rules and applica-ble regulations
•    Good understanding of regulatory matters such as US FATCA, QI, CRS, cross border
•    Knowledge and experience in KYC / AML and financial services regulatory requirements
•    Familiar with the documents required for corporate entities and trust structures

Attributes and Qualities

•    Discretion and confidentiality 
•    Excellent organisation skills and attention to detail
•    Responsible, committed and initiative driven
•    Excellent written and verbal communication
•    Willingness to contribute in a highly dynamic and challenging environment
•    Openness to learn, challenge and develop

Technical Skills

Any advanced study in Compliance / Tax / Regulation is an advantage

Languages Skills

Fluent in English,  German and/or other languages is an advantage

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