Commercial Support Officer

Puilaetco Belgium, Brussels, BEL, 1160
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Purpose of the Job


The successful candidate will work as part of the Order execution desk function and will contribute to the operational tasks of the team and to specific projects and will rollout as specialist in derivatives and private equities orders.

Key Accountabilities


Operational work of the team (25%)

  • Follow-up of client’s orders
  • Back up for the team as a whole 
  • Ask opening of new instrument if any
  • Assume the permanence between 8:30 until 18:00 with the 2 other people of team 


System Expert -  (75%):

  • Reconciliation of option positions (and investigation of differences)/ monitoring of order book
  • Allocation of client’s orders
  • Verification of documents and configuration of clients who deal in options (Options Agreement, PTF blocked, LEI, limits)
  • Calculation and challenge of margin calls, control of client guarantees and communication between private banker and hierarchy 
  • Setting up and monitoring of a schedule for options (exercices/assignations)
  • Control of regulatory reporting (EMIR)


Private equity:

  • Management of client reporting
  • Interface between issuer and clients
  • Initiation of capital calls, dividend payments, redemptions


Other financial instruments

  • Monitoring of order book and executions
  • Hedging of the bank's foreign exchange position
  • Follow-up of IPO bookbuilding and allocation to clients


Operational controls and risk management

  • Ensure proper execution of internal controls and compliance with procedures
  • Check timely execution and best selection of the broker


Operational improvement

  • Creativity and proactivity
  • Continuous review of opportunities to improve the efficiency and quality of services provided by the department (issue improvement requests to his/her manager)
  • Participation in tests to improve applications 



  • Activity reporting for the operational dashboard
  • Regular reporting of key events to the BO manager, escalation process

Knowledge and Experience


  • Graduate degree or equivalent experience
  • Successful completion of the Chicago exchange test in derivatives (Basic & Intermediate).

Attributes and Qualities


  • Ability to learn
  • Accuracy/stiffness
  • Risk awareness
  • Knowledge of financial instruments (equities, bonds, funds, (reverse) convertibles, derivatives, forwards, ...)
  • Good understanding of order flow and market organization
  • Good understanding of leveraged instruments
  • Basic knowledge of taxation (TOB, withholding tax, Reynders tax)
  • Integrity, ethics, discretion
  • Adaptability, learning ability (ability to deal with a changing environment, various situations)
  • Accuracy and critical thinking (constantly questioning the existing system to improve it) 
  • Creative spirit, organizational skills (Imagine creative and realistic solutions)
  • Resistance to stress and flexibility

Technical Skills


  • Microsoft Office suite, especially Excel
  • Telekurs and Bloomberg
  • Swift messages

Languages Skills


  • Fluent in French or Dutch + English
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